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Trends in Healthcare: The State of Accessible Medical Diagnostic Equipment Standards

Medical diagnostic equipment is instrumental to the accurate and timely diagnosis of a patient’s health conditions, but people with disabilities are often met with challenges when accessing and using diagnostic equipment. This can lead to omitted examinations or inaccurate results, thus causing greater health disparities among people with disabilities.

The Americans with Disabilities Act (ADA) and the 2010 ADA Standards for Accessible Design have made a significant impact on how architects and designers consider accessibility in healthcare settings.

Under Title III of the ADA regulations 28 CFR Part 36, hospitals are required to provide full and equal access to healthcare services and reasonable modifications of policies, practices, and procedures, as well as auxiliary aids and services. As part of this requirement, hospitals must provide accessible medical diagnostic equipment.

However, the 2010 ADA Standards do not provide technical guidance on what types of medical diagnostic equipment and how many of each type must be accessible to patients with disabilities. Because of this, the determination is often left up to the terms of settlement agreements.

How can designers and healthcare providers proactively ensure that medical diagnostic equipment is accessible to patients with disabilities? Keep reading for our recommendations. (more…)

Trends in Healthcare: Accessible Controls for Window Treatments

Trends in Healthcare” is a recurring series that focuses on exciting new designs and technologies we’re seeing in healthcare projects and provides best practices on how to ensure that these latest trends are accessible to persons with disabilities. We build on the wealth of knowledge we gain from working with healthcare design teams, construction crews, and practitioners to provide practical solutions for achieving accessible healthcare environments.


Access to exterior views and natural light can influence outcomes in healthcare settings. Therefore, it is vital that window treatments available for use by patients and visitors are easily operable and accessible to people with disabilities.

As discussed in our last Trends in Healthcare post, visual access to nature is known to promote healing and improve mental and physical wellbeing. Access to natural light through windows in hospital lounges and sleeping rooms has also been linked to improved patient outcomes, including reduced anxiety, shorter length of stay, improved sleep, and lessened pain. (more…)

Trends in Healthcare: Hospital Gardens

“Trends in Healthcare” is a recurring series that focuses on exciting new designs and technologies we’re seeing in healthcare projects and provides best practices on how to ensure that these latest trends are accessible to persons with disabilities. We build on the wealth of knowledge we gain from working with healthcare design teams, construction crews, and practitioners to provide practical solutions for achieving accessible healthcare environments.


Accessible courtyardAccess to nature is known to promote healing and improve mental and physical wellbeing. The sights and sounds of the natural world have been proven to relieve anxiety, an attribute that can be immensely impactful in a hospital environment where patients, visitors, and staff experience increased stress on a consistent basis. With this in mind, hospital gardens that provide much needed respite have become an essential feature in many healthcare facilities. Even in hospitals built in places like New York City, where space is at a premium, healthcare owners and designers are prioritizing the integration of gardens and other natural spaces into facilities.

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Trends in Healthcare: Charging Stations

Trends in Healthcare” is a recurring series that focuses on exciting new designs and technologies we’re seeing in healthcare projects and provides best practices on how to ensure that these latest trends are accessible to persons with disabilities. We build on the wealth of knowledge we gain from working with healthcare design teams, construction crews, and practitioners to provide practical solutions for achieving accessible healthcare environments.


Anyone who has ever had to take a trip to the hospital knows how much time is often spent in the waiting room. As a result, our experience in that space can shape our perception of the entire visit. In fact, studies have shown that a visitor’s impression of the waiting room itself contributes significantly to the likelihood of a return visit.[1]  The length of wait times can vary – from a relatively short wait for a screening, to an average of 40 minutes in emergency departments, to the better part of a day if you are waiting for a family member to receive treatment.[2] As healthcare providers strive to remove pain points within the patient experience, they are turning to a number of design strategies to help create a more pleasant waiting room experience. One of these strategies is to ensure that patients and visitors have access to electrical outlets.

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The 3 Most Important Design and Construction Considerations for Senior Living Facilities

Last year, a young New Zealand lawmaker shut down a fellow member of parliament who was heckling her climate change speech with two words: “OK, Boomer.” This simple phrase started an online wildfire and ignited a conversation about the generation known as “baby boomers.” Born just after World War II, this demographic represents a period of growth, hope, and prosperity. The building, real estate, and senior housing industry has been thinking about the boomer generation for a while now. Between the years 1946 and 1964, 76 million babies were born. Every day until 2030, 10,000 of these individuals will turn 65, which means they will likely be retiring, and eventually considering how and where they want to age. This poses the question: how are we going to meet the growing demand for housing and care for this population?

image of senior couple holding hands and walking

Important Considerations for Senior Living

Whether you or someone you love is considering staying in their home as they age or moving into a senior living facility, there are a few important factors to keep in mind. SWA services for senior living revolve around the following three factors:

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Trends in Healthcare: Nurse Call Devices

“Trends in Healthcare” is a recurring series that focuses on exciting new designs and technologies we’re seeing in healthcare projects and provides best practices on how to ensure that these latest trends are accessible to persons with disabilities. We build on the wealth of knowledge we gain from working with healthcare design teams, construction crews, and practitioners to provide practical solutions for achieving accessible healthcare environments.


According to the U.S. Centers for Disease Control and Prevention (CDC), falls account for 3 million injuries treated in emergency rooms, 800,000 hospitalizations, and 28,000 deaths each year in the U.S. One in five falls cause serious injuries such as concussions/traumatic brain injuries and hip fractures. Not only is this a public health concern, it is extremely costly. According to the CDC, medical costs directly related to injuries resulting from falls totaled more than $50 billion in 2015.[1] Within hospitals and long-term care facilities, effective implementation of interventions and design strategies to reduce patient falls are key to increased patient safety and decreased medical costs. However, it may not be possible to eliminate patient falls altogether, so features like a properly installed nurse call system can be life changing.[2]

Accessible Nurse Call Stations

Most state and local standards and regulations require nurse call devices in each public toilet room and within inpatient bath, toilet, and shower rooms.[3,4] Where provided in spaces required to be accessible, the nurse call device must also be accessible. An accessible nurse call device is one that meets the following requirements: (more…)

Trends in Healthcare: Patient Check-in Kiosks

“Trends in Healthcare” is a recurring series that focuses on exciting new designs and technologies we’re seeing in healthcare projects and provides best practices on how to ensure that these latest trends are accessible to persons with disabilities. We build on the wealth of knowledge we gain from working with healthcare design teams, construction crews, and practitioners to provide practical solutions for achieving accessible healthcare environments.

And now for our first installment…Patient Check-in Kiosks!


Check-in kiosks are becoming prevalent in state-of-the-art healthcare facilities. Where provided, at least one of each type of kiosk must be accessible.

Imagine that you are walking into the waiting room of your doctor’s office for your annual checkup. The waiting room is overflowing with people and the receptionists are answering phone calls, entering information into the computer, and taking care of the long line of patients ahead of you. That’s when, out of the corner of your eye, you see several touch screens located on a nearby counter. You’ve grown accustomed to self check-in kiosks at airports and theaters, but not at your doctor’s office. Eager to skip the long line, you make your way toward the digital devices. Hooray! Patient check-in kiosks have arrived!

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